Housing Clerk

Lax Kw'alaams BAnd

Posted 2 years ago
2023-05-12(Closed)

Date Classified: April 28, 2023
Business Unit: Housing Department
Location: Lax Kw’alaams, BC
Reporting to: Director of Housing

The Lax Kw’alaams Band has an immediate opening for a permanent full-time Housing Clerk. Working as part of the Housing Team to provide housing service for all tenants and deal with general enquiries on a wide range of housing-related issues and involves making agreements and arrangements regarding tenants’ accounts and supporting the Housing Team.

Duties and Responsibilities will include but not be limited to:

  • Coordinate communication correspondence from tenants in respect of their rent accounts via telephone or in-person;
  • Maintain tenants former and current rent accounts, setting up agreements and arrangements to clear arrears;
  • Provide support, guidance, and assistance to the Band’s Housing Committee;
  • Provide administrative back up to Housing Team, inputting data onto computerized systems;
  • Send standard letters and non-standard letters as and when required by Housing;
  • Track and collect rent payments, security deposits, and follow-up and address late payments and eviction notices;
  • Assist in the process of acquiring tenants by marketing available units, accepting and reviewing applications, and preparing and tracking rental agreements;
  • Coordinate move-in and move-out dates, including unit inspections and related paperwork;
  • Ensure that the Band’s housing policies and by-laws are consistently implemented and enforced;
  • Work with tenants to resolve housing concerns and complaints and maintain a record of issues addressed;
  • Maintain a record of required housing maintenance and assess and prioritize work to be assigned to the maintenance staff;
  • Ability to demonstrate a commitment to embodying a personal addiction-free lifestyle.
  • Perform all other tasks within the scope of the position and as assigned.

Education, Experience and Knowledge:

  • Grade 12 or equivalent;
  • Administrative Assistant program certificate preferred;
  • Two years of relevant office experience; or an equivalent combination of education, training, and experience;
  • Good computer skills with Microsoft Office programs, including Word, Outlook, and Excel;
  • Ability to draft business correspondence based on general direction;
  • Good organizational and time management skills, with the ability to manage multiple tasks and meet deadlines;
  • Ability to maintain confidentiality; willing to take job-specific training, e.g. CMHC courses; ▪ Administrative office assistant certificate is preferred, but not required.
  • Physical and mental ability to perform the duties of the position;
  • Respect diversity – treat others with respect; avoid unnecessary conflict;
  • Attend meetings as required for the proper administration of duties;
  • Valid BC drivers’ license with clean driver’s abstract;
  • Ability to demonstrate a commitment to embodying a personal addiction-free lifestyle;
  • The successful candidate will be asked to provide a current Criminal Record Check, including a Vulnerable Sector Screening as a condition of employment.

Compensation & Benefits

  • Wages will be $23.58 hourly + Cola( Cost of Living Allowance) as of April 1 2023.
  • This is a Bargaining Unit position.
  • This position is open to all applicants.

Submission Deadline:

  • May 12, 2023
  • Pursuant to Section 41 of the BC Human Rights Code, preference may be given to applicants of Aboriginal Ancestry.
  • We invite all interested parties to reply in the strictest confidence to the Human Resources Manager at [email protected]
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